
Retail Maintenance Support (Ingénieur)
- Dakar
- CDI
- Temps-plein
- To coordinate maintenance of Retail sites per Group/ Vivo maintenance management guidelines/ strategies
- To deliver maintenance of retail sites as per agreed SLA /KPIs
- To ensure that repair / maintenance of retail sites are done in line with Group/ Local government HSSE policies & safe practices.
- Support Retail Maintenance Manager in all projects.
- Ensure compliance with the Vivo HSSE policies and through them, by contractors.
- Support Retail Maintenance and Construction Engineer to drive and manage the strategic relationship with PMC at Market level.
- Provide the Scope of Work for maintenance works under his/her direct responsibility.
- Attend the monthly Performance Improvement meeting with PMC team to review the project/programme delivery including spent, milestones and HSSE and agree action plans to improve project/programme delivery performance.
- Escalate unresolved and systemic issues to the Retail Construction and Maintenance Engineer
- Ensure that any alterations and improvements done by the dealers are compliant with Shell standards
- Ensures smooth operations of Retail sites in terms of safety & operational requirements in such a way that risk to the business is minimized.
- Put in place service contracts for all maintenance categories
- Supervise maintenance works to ensure they are carried out within agreed quality and time
- Ensure maintenance SLA with Retail Operations are met at 100%
- Keep records of maintenance asset per group template (Equipment register template), and shall update records from time to time
- Identification and sharing of maintenance best practices
- Abide by HSSE & SGBP rules
- Ensure HSSE compliance in situations whereby maintenance contractors are working at sites located far away from the base and spread across the country.
- Ensure operational integrity of facilities (buildings) and commercial installations versus limited spend
- Deliver maintenance service level/ KPIs
- Continuously monitor and impulse contractors' performance enhancement
- Ensure that critical equipment maintenance is fully performed in SAP
- Champions Customer and Stakeholder Focus - Awareness
- Displays Interpersonal Effectiveness - Awareness
- Apply Soil Investigation & Remediation - Awareness
- Develop and Maintain Partner Relationship - Awareness
- Analyses and solves problems - Knowledge
- Works and embeds change - Awareness
- Retail Site Design - Awareness
- Retail Equipment - Awareness
- Design and Construction Optimization - Awareness
- Execution/Delivery 3rd-party Relationship - Skill
- HSSE in Maintenance - Skill